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Important Information
Last Updated: April 30, 2026
A 30% non-refundable deposit is required to secure your event date. Bookings are not confirmed until the deposit has been received. The remaining balance is due 7 days prior to your event. For bookings made within 7 days of the event date, full payment is required at the time of booking. We accept payments via Credit/Debit Card (Stripe), Zelle, and bank transfer.
All payments, including deposits, are non-refundable. Cancellations must be submitted in writing. Once your event is booked, your date is reserved exclusively and unavailable to other clients.
Rescheduling requests must be made at least 7 days prior to your event and are subject to availability. While we will do our best to accommodate changes, new dates cannot be guaranteed. Rescheduling requests made within 7 days of the event may not be accepted.
Any changes to your event, including guest count, enhancements, or location, must be communicated in advance. Additional charges may apply based on adjustments.
A traditional tea party experience lasts 2 hours. Additional time fees apply beyond this standard duration. Please discuss timing when booking.
Food and beverage selections may be prepared and supplied by independent third-party culinary partners. Clients must disclose all allergies and dietary requirements in writing before the event. Availability, ingredients, and accommodations are subject to confirmation.
Tables, chairs, tents, linens, lounge furniture, and other Event Essentials may be sourced from independent third-party rental partners. Availability and pricing are not guaranteed until confirmed by the applicable provider. The client is responsible for approved rental, delivery, pickup, damage, replacement, venue, and related third-party charges outlined in the final proposal or agreement.
All rental items remain the property of Rent.A.ParTea. Items are provided for use during the agreed rental period and must be returned in the same condition in which they were received.
Clients are responsible for ensuring all items are handled with care. Items must not be left unattended outdoors, exposed to weather conditions, or mishandled. Normal wear is understood and expected.
The client is responsible for any items that are lost, stolen, or damaged during the rental period. Replacement or repair costs will be assessed and charged accordingly.
All rental items must be returned in the condition received. Missing or damaged items will incur replacement fees.
Clients must provide accurate location details and ensure access to the event space at the agreed time. For hosted experiences, access to the event space is required 1–2 hours prior to the event for setup and styling, and delays in access may impact setup and overall service. For rental-only orders, delivery, pickup, or return details will be confirmed based on the rental arrangement. Delivery and collection fees may apply based on location and logistics.
Client is responsible for securing a suitable event space unless Concierge Event Coordination is requested. We're happy to recommend venues in your area.
Our team requires uninterrupted access to the event space for setup and breakdown, outside of active hosting hours, so everything is ready before your guests arrive.
All fresh floral arrangements and custom styling elements are custom-priced based on design, size, seasonality, and your vision. Contact us for a consultation and pricing.
A backup indoor option or covered space is required in case of weather; we're happy to help with recommendations. Rent.A.ParTea is not responsible for weather-related disruptions, and rental items must not be left exposed to outdoor elements.
Rent.A.ParTea is responsible for providing services as outlined in your booking. We are not responsible for venue-related issues, third-party vendor services, guest behavior, or unforeseen circumstances beyond our control.
Additional services (balloon styling, catering, photography, floral design) are fulfilled by third-party vendors and coordinated by Rent.A.ParTea.
Failure to provide access to the event space or inability to execute the event does not qualify for a refund.
Rent.A.ParTea will request your explicit permission before using setup or event photos for marketing or promotional purposes. Photos will not be used for marketing unless you affirmatively opt in, whether on our inquiry form or in writing. For celebrations involving children, we will not publish images containing identifiable children without separate, explicit permission.
If you have specific requirements, accessibility needs, or special requests, please let us know at the time of booking. We're committed to creating an inclusive and memorable experience for all guests.